Frequently Asked Questions
General Questions
What documents do I need to rent a car?
You will need a valid driver's license, a credit or debit card in your name, and proof of identity such as a passport or national ID card.
Is there an age requirement?
Drivers must be at least 21 years old (age may vary by vehicle category). Additional charges may apply for drivers under 25.
Where can I pick up or return my vehicle?
You can pick up and return your car at any Dazzling Velocity location across the UK.
Booking & Payment
How do I make a reservation?
Reservations can be made directly on our website or by phone at +44 20 8191 7077.
What payment methods are accepted?
We accept all major credit and debit cards. Cash is not accepted for vehicle collection.
Can I modify or cancel my booking?
Yes. Changes and cancellations can be made online or by contacting our support team. Please see Terms of Use for cancellation policies.
Rental Policy
Is insurance included?
Yes, all rentals include basic insurance. Additional coverage can be selected at the time of booking.
Are there any mileage limits?
Most rentals come with unlimited mileage, unless specified otherwise for certain offers or vehicles.
What happens if I return the car late?
Late returns may incur additional fees. Please notify us in advance if you're unable to return on time to avoid penalties.